7 Reasons IT Organizations Should Adopt Six Sigma

A lire sur: http://www.cio.com/article/745749/7_Reasons_IT_Organizations_Should_Adopt_Six_Sigma

Deploying a process-improvement strategy can help your IT department be more productive and reduce errors. We talked to Six Sigma (and other) experts about why the move makes good business sense.

By Jennifer Lonoff Schiff 
Thu, January 09, 2014

CIO — Since General Electric adopted Six Sigma, a process-improvement strategy developed by Motorola in the 1980s, in the 1990s, the term/methodology has become a catch phrase for quality improvement. And although originally intended for use in manufacturing and the supply chain as a way to reduce or eliminate defects, the data-driven, process-improvement strategy has since been applied to other sectors and services, including IT.

So how can a process-improvement strategy such as Six Sigma benefit your IT organization? CIO.com asked IT as well as Six Sigma and other experts. They provided seven reasons why adopting a process-improvement strategy makes good business sense, no matter what business you are in.

1. It can help you make better decisions. "IT organizations usually have large numbers of change initiatives running in parallel, addressing a wide range of factors," says Jim Shulkin, vice president of Marketing at Daptiv, a provider of on-demand project portfolio management software.

"Implementing [a process-improvement strategy, whether it's Six Sigma or] project portfolio management (PPM) helps you decide which projects to undertake, [how to] streamline existing processes and then drive through and monitor [them] to achieve strategic objectives," Shulkin says. "For IT organizations specifically, PPM involves managing the process of translating the strategy and objectives into the right projects and then focusing on the execution of these projects towards the delivery of overall strategic objectives."